浅谈独立学院图书馆如何做好读者服务

独立学院图书馆是高校建设中必不可少的组成部分。一个成功的独立学院图书馆应全心全意为读者服务,以服务上乘为宗旨来定立自己的发展方向。     

青海省高校学生教学满意度的调查研究

学生满意度是高校教学服务质量评价的重要内容。文章对青海省高校教学学生满意度情况进行问卷调查,围绕6个结构指标和23个单项指标进行评价,从指标的满意程度和重要性两个方面对各单项指标进行归类,指出目前青海省高校教学服务质量中存在的问题,并提出相应建议。     

我国银行理财业务发展趋势研究

对国内商业银行理财业务的发展状况进行了简要概述， 进而对理财业务开展过程中的一些问题进行了分析， 强调指出市场化应该成为银行理财业务转型升级和创新发展的方向， 并提出了实现市场化发展方向的若干具体措施。     

How does attachment style influence the brand attachment – brand trust and brand loyalty chain in adolescents?

This study contributes to the growing body of literature investigating how and why consumers form connections to brands by applying an attachment theoretical framework. According to the attachment theory, children develop internal working models of the reliability of others in the interaction with the primary caregiver(s). It can be assumed that this attachment style, which is conceptualized along two dimensions (secure–anxious and dependent–independent), not only influences intimate relationships in the long run, but may also play an important role in customer relationships. The author investigates the influence of attachment style along the brand attachment – brand trust and brand loyalty chain. The sample consists of 216 adolescents. The results derived from structural equation modeling (SEM) by proposing a non-recursive model show that the dependent–independent dimension of parental attachment style positively influences the corresponding dimension of brand attachment predisposition and is important for all of the constructs along the brand attachment – brand trust and brand loyalty chain. However, this is not the case with the secure–anxious dimension of parental attachment style. The secure–anxious dimension of brand attachment predisposition does, on the other hand, have a significant impact at least on brand trust. The results are discussed from an attachment theoretical point of view and corroborate the suppositions of Rindfleisch, Burroughs, and Wong (2009 Rindfleisch, Aric, James E. Burroughs, and Nancy Wong. 2009. The safety of objects: Materialism, existential insecurity, and brand connection. Journal of Consumer Research 36 (1): 1–16.[Crossref], [Web of Science ®] , [Google Scholar]), who grounded their findings on terror management theory. Several possible implications of these results for the theory and practice of brand management and advertising, especially in the light of the gamification of advertising, are discussed.     

Developing a Website Service Quality Scale: A Confirmatory Factor Analytic Approach

The surge in online consumers and their preference to buy over the Internet is nudging marketers to embrace e-commerce, but mere online presence without distinct user experience may not help attract and retain customers. Research suggests that website service quality is a determining factor in Internet buyer behavior. Several measurement tools have been used in the context of developed economies to measure e-service quality. The very few empirical researches in emerging economies, including India, motivated the researchers in the present study to refine the WEBQUAL 4.0 scale developed by Barnes and Vidgen (2002 Barnes, S. J., and R. T. Vidgen. 2002. An integrative approach to the assessment of e-commerce quality. Journal of Electronic Commerce Research 3 (3):114–27. [Google Scholar]) to measure the service quality at shopping websites. The present study employs tools like SPSS 20.0 and AMOSS 20.0 to analyze the data through exploratory factor analysis and confirmatory factor analysis. Study results suggest a 14-item WEBQUAL four factor (Ease of Use, Information Quality, Reliability, and Empathy) scale that is appropriate for Indian settings.     

非营利组织与社会中介组织概念之辨析

社会中介组织概念的理论基础是市民社会和第三域的理论,与非营利组织概念的理论基础重复;从社会中介组织的作用来看,它的功能一部分是由市场中的专业服务组织完成的,另一部分的则是由非营利组织来完成的。     

学习《行政许可法》的几点启示

《行政许可法》引入了服务理念,设定本意是限制性的,并确立了创新性的依赖保护原则,充分体现了人本价值观。     

Value Relevance of Environmental Provisions Pre‐ and Post‐IFRS

The purpose of this paper is to compare the value relevance of environmental provisions as recorded under Canadian/U.S. GAAP and IFRS accounting frameworks with consideration of the impact of voluntarily issuing stand‐alone sustainability reports. The value relevance of environmental provisions is tested using a modified Ohlson (1995) model. We exploit IFRS reconciliations as a quasi‐experimental setting to conduct this comparison. Results indicate that environmental provisions recorded under either framework only act as liabilities for oil and gas firms that release stand‐alone sustainability reports. For other firms in the oil and gas industry, and the mining industry, the liability nature of these provisions appears to be discounted by the market. Furthermore, for firms in the oil and gas industry that do not have stand‐alone CSR reports, provisions appear to be interpreted by the market as a costly signal about future growth. Instead of downwardly affecting market values, this information is associated with higher market values. In terms of the transition to IFRS, we find that, while the IFRS provisions are significantly higher than under former GAAP, they do not improve value relevance for investors. Accounting standard setters should consider examining the changes in the current standards from the original Canadian environmental provision reporting requirements under Capital Assets section 3060.39, as it was rightfully shown to be a relevant proxy for unbooked liabilities (Li and McConomy, 1999; Bewley, 2005) rather than earnings expectancy. The study builds upon prior research to examine the value of accounting standards that have gone through significant changes.     

创新创业平台知识产权服务模式研究

2015年12月,国务院发布了《关于新形势下加快知识产权强国建设的若干意见》,正式提出“知识产权强国”战略。在 “大众创业,万众创新”大背景下,国家知识产权局等印发《关于进一步加强知识产权运用和保护助力创新创业的意见》。创新创业平台作为创新创业最重要载体,其知识产权服务尤为重要。借鉴亨利·埃茨科威滋的国家创新体系三螺旋模型[1],构建平台—入驻企业—知识产权服务机构的知识产权服务模式三螺旋结构。在问卷调查和实地调研等实证基础上,总结了3种创新创业平台的知识产权服务模式,即平台自行服务模式、外部服务模式、组合服务模式,并对模式进行了比较。同时,发现模式存在以下问题：政策重视程度不高、政策介入程度不够、前期评估工作不严谨、投资风险不共担、服务链条各环节分离等,并提出相关对策建议。     

科技云影响下的科技服务平台运行模式研究

科技云是改变科技服务平台多头分散管理、重复建设、相互交叉、效率不高问题的重要手段,也是科技服务平台信息化发展的重要趋势。由于科技云滞后于科技服务平台,数据资源集成与资源共享都相比离散平台更为复杂,基于科技云理清科技服务平台数据资源、服务功能、用户对象以及运行模式,成为建设科技云的前提。在剖析科技中介模式、众包模式、众创模式不同形式科技服务平台运行模式的基础上,以科技云集成思路为导向,剖析科技云平台数据资源、服务功能、用户对象,刻画政府主导模式下的科技云运行模式和企业主导模式下的科技云运行模式。研究指出科技云模式下,科技服务平台数据资源将以资源池形式集中呈现,科技服务将体现“一站式”服务特征,政府主导下的科技云运行模式与企业主导下的科技云运行模式将存在差异。